Shipping Policy – TheIndian.Shop

Thank you for shopping with TheIndian.Shop. We are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process and deliver your purchases.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.

  • Orders are processed Monday through Saturday, excluding public holidays.

  • You will receive an order confirmation email and shipping notification once your order has been dispatched.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 5–7 business days

  • Remote Locations: 7–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

  • We may offer free shipping on eligible orders or promotional offers from time to time.

Order Tracking

Once your order has been shipped, you will receive tracking details via email or SMS (where applicable), allowing you to monitor the status of your shipment.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related issues, additional shipping charges may apply for re-delivery.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally occur. If your order has not arrived within the expected timeframe, please contact us, and we will assist in tracking and resolving the issue.

Damaged Packages

If your package appears damaged upon delivery:

  • Inspect the package before accepting it, if possible.

  • Contact us within 48 hours of delivery.

  • Share your order number along with clear photos or videos of the damaged package and product.

We will investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions about shipping or your order, please contact us:

TheIndian.Shop

📧 Email: theindianshop820@gmail.com

📞 Phone: +91-87996-97629

🌐 Website: https://theindian.shop/

📍 Address: Surat, Gujarat – 395005, India